Logistics Coordinator – Inbound
About The Position
Our Logistics Coordinator – Inbound is responsible for managing all aspects of assuring the timely Receipt of goods from our customers, focusing heavily on, on time delivery. As a logistic coordinator of Inbound shipments, timely receipt of product is a priority to maintain credibility in the market space and reduce our opportunity for failures. Additionally, a logistic coordinator is well-versed in supply management planning, principles and practices. Responding immediately to changes in Supplier delivery schedules, discrepancies between receipts and Ampacity PO quantities or part numbers. The Logistics Coordinator – Inbound will immediately advise the SCALE team of changes in supplier shipment schedules.
Requirements
- Bachelor's degree in Logistics or Business Analytics (preferred)
- 2+ years' experience in customer service or logistics management, or a combination of education and respective education.
- Ability to work with little supervision and track multiple processes
- Computer-savvy with a working knowledge of logistics software (Eco Track)
- Previous customer service experience
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills
- Always maintain professionalism and customer service
- Keen on working in a fast-paced environment with multiple shipping orders to maintain simultaneously.
- Conflict resolution skills and solution orientated.
- Strong decision-making ability while working under pressure
- Works well with internal as well as external customers
Responsibilities
- Plan and track shipments of goods to RPCS receiving locations according to requirements
- Maintain accurate, real time information in our NetSuites platform regarding customer delivery schedules based on supplier delivery commitments.
- Immediately advise Manager of any delays in receipts and advise of any possible corrective and mitigating actions.
- Immediately adjust receiving information for inbounds arriving with errors for inaccurate counts, inaccurate part numbers, over shipments and short ships. Request and receive RMAS from suppliers as needed.
- Create inbounds, as needed, for inbounds which arrive with no notification or manifests. Drive corrective actions with suppliers.
- Reconcile Supplier invoices with Net Suite receipts as needed.
- Using trucking company data bases daily to look for trucks which are inbound without schedules. Check for BOL errors or changes for in transit trucks.
- Work with suppliers to close open Po’s. Support suppliers or RPCS as needed to clear payments.
- Master the Net Suites transactions, Searches and Reports needed to complete job assignments.
- Prepare accurate weekly reports for PM teams to ensure full view of Sites shipment status.
- Mitigate possible shipping disruptions through tracking and managing logistics from initial sales order creation to final destination.
- Support the PM’s with shipments needed to address customer field needs.
Benefits
- Competitive Total Compensation Industry-leading salary plus 401k for eligible employees
- Time Off That Matters Paid vacation, sick days, holidays, parental leave, and bereavement leave
- True Work-Life Balance Health resources and wellness support to help you thrive inside and outside of work
- Comprehensive Health Coverage Medical, dental, and vision insurance plus additional health assistance
- Career Growth Opportunities Internal promotion priority with training and skills development programs
- People-First Culture Diverse, inclusive environment where you're valued as a whole person
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
