Logistics Coordinator (Contingent)

Cryoport Systems • Irvine, CA

70d • $22

About The Position

Cryoport Systems is seeking a Logistics Coordinator to join our Logistics Management team, which is part of the Customer Service department. This position is remote and will require the individual to work Monday through Friday from 4 PM to 12 AM PST. The Logistics Coordinator will report to one or more Logistics Managers and will be responsible for monitoring shipments, alerting the logistics management team of any delays or concerns, assisting with special projects, and managing communications with clients and carriers.

Requirements

• High school diploma or GED required
• Must be proficient in Microsoft Office, including Outlook
• 2+ years of General Logistics management & Customer Service preferred

Responsibilities

• Monitoring of exceptions of live shipments through Cryoport's web portal and e-mail notifications
• Escalating exceptions internally to Logistics Managers
• Answering and routing client and carrier communications internally
• External communications to carriers and clients throughout shipment
• Following up with written and verbal communication
• Managing inbound calls and redirecting to appropriate parties
• Regular interaction with internal departments such as Operations, Accounting, Management, Sales, etc.
• Administrative tasks such as data entry required, but not limited to
• A readiness to assume other duties as assigned
• A willingness to work after hours and/or weekend shifts if needed

Benefits

• Compensation: $22 hr.

What This Job Offers

• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees