Logistics Coordinator (Contingent)

Cryoport Systems • Irvine, CA

78d • $22 • Remote

About The Position

Cryoport Systems is the life science industry's most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express ® shippers, Cryoportal ® Logistics Management Platform, leading-edge Smartpak ™ Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust. At Cryoport Systems, our mission is to support life and health by providing reliable and comprehensive supply chain solutions for the life sciences through our advanced technologies and dedicated personnel.

Requirements

• High school diploma or GED required
• Must be proficient in Microsoft Office, including Outlook
• 2+ years of General Logistics management & Customer Service preferred

Responsibilities

• Monitoring of exceptions of live shipments through Cryoport's web portal and e-mail notifications
• Escalating exceptions internally to Logistics Managers
• Answering and routing client and carrier communications internally
• External communications to carriers and clients throughout shipment
• Following up with written and verbal communication
• Managing inbound calls and redirecting to appropriate parties
• Regular interaction with internal departments such as Operations, Accounting, Management, Sales, etc.
• Administrative tasks such as data entry required, but not limited to
• A readiness to assume other duties as assigned
• A willingness to work after hours and/or weekend shifts if needed

Benefits

• $22 hr

What This Job Offers

• Job Type: Full-time
• Industry: Administrative and Support Services
• Education Level: High school or GED