Logistics Coordinator - Air Export

Expeditors International of Washington-posted 11 months ago
$45,000 - $52,000/Yr
Full-time • Entry Level
Richmond, VA
5,001-10,000 employees
Support Activities for Transportation
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At Expeditors, we are not just in the shipping business; we are in the information business. Our focus is on global supply chain management, but what truly sets us apart is our commitment to professionalism, leadership, and a friendly environment. This culture fosters an innovative, customer service-based approach to logistics. We believe in organic growth, promoting from within, as exemplified by our CEO, who started as an entry-level employee in our San Francisco office 31 years ago. With over 15,000 trained professionals and 250+ locations worldwide, we are a Fortune 500 company with globally unified systems.

  • Ensuring that all work is done within the District Excellence guidelines and Air Export Air Lateral process
  • Arranging pickups and following up with service providers until check-in of air export shipments in the airport warehouse
  • Rate negotiation and arranging of airline bookings for live shipments, coordinating rushes with other Expeditors offices
  • Creating House Airwaybills and Export Declarations (B13A) manually or electronically in the CAED system for clients if requested
  • Consolidating shipments where possible and closing Master Airwaybills
  • Creating Direct Airwaybills and verifying billing and protected costs for service providers
  • Verifying and posting of Free domicile invoices
  • Sending out Expeditors billing invoices either by e-mail or Canada Post as per DLSOP for the client
  • Acting as an overseas liaison between shipper and Expeditors destination office and consignee
  • Handling customer requests: POD's, tracing, assisting in document preparation as required or instructed
  • Setting up clients pre-alerts and scanning documents into eDoc
  • Ensuring that DLSOP's are followed
  • Adhering to department Service Level of Agreement while dealing with customer emails and phone calls.
  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Understanding of air documentation process is a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word)
  • Fluent in English
  • IATA certification (preferred)
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • RRSP Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
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