Logistics Claim Specialist

BTI Solutions • Dalton, GA

9d

About The Position

Logistics Claim Specialist Key Responsibilities Manage and process all damage-related claims, covering both finished goods and raw material components in the warehouses Identify, investigate, and document damages (handling, transportation, storage, production, etc.) Coordinate claim resolution with internal departments including production, logistics, quality, warehouse, and finance Prepare and submit claim documentation to internal departments, vendors, carriers, and other interested party Track claim status, recovery progress, and closure timelines Maintain comprehensive claim records and develop periodic damage and claim trend reports Support internal audits and compliance requirements related to damage and claim management Qualifications Bilingual in English & Korean Minimum 1 years of experience in claim management, quality, logistics, warehouse, or manufacturing operations Hands-on experience handling product or material damage cases in a manufacturing or plant environment Strong investigation, documentation, and cross-functional coordination skills Ability to manage multiple claim cases simultaneously Proficiency in MS Excel Preferred Qualifications Experience in manufacturing plants handling both finished goods and raw materials Familiarity with internal claim processes, vendor claims, and insurance handling Experience working with external suppliers, carriers, or insurance companies We are an outstanding national staffing company with 19 years of success Corporate Values 1. Guided by Integrity We earn trust by keeping our promises and holding ourselves and each other accountable to do the right thing in all circumstances 2. Strive for Excellence We strive to deliver quality candidates with efficiency and professionalism leading to the complete satisfaction of our clients 3. Stronger Together We embrace each other’s differences and practice collaborative communication to build strong partnerships and relationships to achieve successful outcomes 4. Think Big We continuously challenge ourselves and seek innovative ideas to improve and strengthen our company, clients, and partners for long-term success 5. Achieve Impact We commit ourselves to empowering and uplifting the people and communities we serve for a better tomorrow To be the foundation of all connections and the driver of new discoveries, growth, and transformation for our employees, candidates, clients, partners, and community Connecting talented employees and great companies to attain new experiences and opportunities to fulfill their needs and achieve their goals.

Requirements

• Bilingual in English & Korean
• Minimum 1 years of experience in claim management, quality, logistics, warehouse, or manufacturing operations
• Hands-on experience handling product or material damage cases in a manufacturing or plant environment
• Strong investigation, documentation, and cross-functional coordination skills
• Ability to manage multiple claim cases simultaneously
• Proficiency in MS Excel

Nice To Haves

• Experience in manufacturing plants handling both finished goods and raw materials
• Familiarity with internal claim processes, vendor claims, and insurance handling
• Experience working with external suppliers, carriers, or insurance companies

Responsibilities

• Manage and process all damage-related claims, covering both finished goods and raw material components in the warehouses
• Identify, investigate, and document damages (handling, transportation, storage, production, etc.)
• Coordinate claim resolution with internal departments including production, logistics, quality, warehouse, and finance
• Prepare and submit claim documentation to internal departments, vendors, carriers, and other interested party
• Track claim status, recovery progress, and closure timelines
• Maintain comprehensive claim records and develop periodic damage and claim trend reports
• Support internal audits and compliance requirements related to damage and claim management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed