Logistics Claim Specialist - Bilingual (English/Korean)

Woongjin, Inc•Dalton, GA

4d•$23 - $26

About The Position

For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Requirements

Bilingual in English & Korean
Minimum 1 years of experience in claim management, quality, logistics, warehouse, or manufacturing operations
Hands-on experience handling product or material damage cases in a manufacturing or plant environment
Strong investigation, documentation, and cross-functional coordination skills
Ability to manage multiple claim cases simultaneously
Proficiency in MS Excel

Nice To Haves

Experience in manufacturing plants handling both finished goods and raw materials
Familiarity with internal claim processes, vendor claims, and insurance handling
Experience working with external suppliers, carriers, or insurance companies

Responsibilities

Manage and process all damage-related claims, covering both finished goods and raw material components in the warehouses
Identify, investigate, and document damages (handling, transportation, storage, production, etc.)
Coordinate claim resolution with internal departments including production, logistics, quality, warehouse, and finance
Prepare and submit claim documentation to internal departments, vendors, carriers, and other interested party
Track claim status, recovery progress, and closure timelines
Maintain comprehensive claim records and develop periodic damage and claim trend reports
Support internal audits and compliance requirements related to damage and claim management