Logistics Associate

IMMY•Norman, OK

About The Position

Purpose for Role IMMY’s Logistics Associate is responsible for all domestic and international shipping and all the associated support functions, including processing orders for fulfillment in the ERP system. This position requires specialized knowledge of the shipping regulations for IMMY’s products in all destination countries, best practices in packing, and knowledge of carrier solutions (UPS, FedEx, DHL, etc.) and their advantages on a case-by-case basis depending on the product being shipped.

Requirements

High school diploma or GED
High attention to detail and ability to accurately read and understand written materials and instructions
Must be able to secure and maintain Hazardous materials and Dangerous Goods Shipping Certification, IMMY to provide training if needed
Must be able to lift up to 50 lbs multiple times per day
Ability to speak, read and write clear, concise English

Nice To Haves

Excellent knowledge of IATA, DOT, UN-Packaging shipping, storage, and import requirements
Knowledge and understanding of basic and international shipping methods

Responsibilities

Ship Products Correctly and On Time
Process orders in ERP with correct items and locations in a timely manner
Accurately pick, pack and prepare product for carrier pickup
Schedule outbound carriers as needed including working with freight forwarders
Ensure all labels are properly placed on shipment and arrange shipments in correct areas per carrier
Organize shipping area and maintain supply of shipping materials required to execute all shipping activities
Maintain knowledge of IATA, DOT, UN-Packaging shipping processes
Prepare and Maintain Accurate Shipping Records and Documents
Ensure all shipping documents for domestic and international shipments are done correctly
Prepare and maintain shipping information and documentary records
Responsible for completing all daily shipments, shipment confirmations, and verifying that all orders have been processed and picked up by transportation carriers
Customer Satisfaction
Work closely with Order Processing Department to properly meet customer specific notification requirements and detailed order requests
Investigate shipping complaints, lost items, and damages
Participates, as required, in training on regulatory issues affecting own area of work
Brings regulatory compliance questions/issues to the attention of management
Communication with carriers and customers via phone calls and emails
Supports in Maintaining Accurate Finished Goods Inventory
Helps count incoming finished good inventory upon arrival to warehouse
Communicates finished goods inventory adjustments needed due to sell by dates or incorrect quantities
Communicates any issues or finished goods concerns via proper communication channels