Logistics Associate - Supply Chain Management

Mayo Clinic•Eau Claire, WI

About The Position

This position requires direct involvement with specific departments in support of accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products. Responsible for daily activities associated with the movement of materials throughout the Mayo Clinic with attention to standards for safety, security, and productivity. Has significant interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems. Provides support for SCM - Logistics; handles a very high volume of incoming requests via phone, mail, and fax, from all levels of Mayo Clinic staff; provides a point of contact from other SCM areas in order to resolve inquiries and problems; enlists appropriate SCM personnel for assistance, as needed; and works on special projects as assigned. Utilizes appropriate sources of information from multiple areas to research/resolve problem transactions related to Invoices not Received and Received not Invoiced. Researches/resolves specialty transactions that are derived from verbal or written requests, which may include but is not limited to researching aged items on proof of delivery, identification of shipping mode, and managing returns. Assists with distribution of medical products and services including controlled substances and hazardous materials. Utilizes a variety of reports to ensure data integrity in transactions including special handling instructions, expediting, critical orders, and routine fulfillment. Identifies possible trends causing processing delays; collaborates with affected individuals to implement long-term solutions. Sustains and complies with a broad range of policies and governmental regulations. Assists with projects as directed by SCM leadership. Other job-related duties as assigned by leadership. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Requirements

High School diploma/GED; AND, two (2) years' supply chain or business related experience required.
Associate’s Degree plus one (1) year of experience will be considered as an equivalent.
Requires strong personal computer skills, communication skills, problem solving, continuous improvement and teaming skills.
Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues.
Excellent verbal and written communication skills.
Assists with SCM continuous improvement initiatives.
Ability to work in a team-oriented atmosphere.
Must be adaptable and flexible in an ever-changing work environment.
Able to handle/prioritize tasks simultaneously.
Basic understanding of accounting principles.
Works as a team to provide support to all departments; works with other areas of SCM to ensure exceptional customer service.
Ability to manage time to meet required deadlines.
A small subset of employees may be asked to drive and a driver’s license would be required under those circumstances.

Responsibilities

Accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products.
Daily activities associated with the movement of materials throughout the Mayo Clinic with attention to standards for safety, security, and productivity.
Interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems.
Provides support for SCM - Logistics
Handles a very high volume of incoming requests via phone, mail, and fax, from all levels of Mayo Clinic staff
Provides a point of contact from other SCM areas in order to resolve inquiries and problems
Enlists appropriate SCM personnel for assistance, as needed
Works on special projects as assigned
Utilizes appropriate sources of information from multiple areas to research/resolve problem transactions related to Invoices not Received and Received not Invoiced.
Researches/resolves specialty transactions that are derived from verbal or written requests, which may include but is not limited to researching aged items on proof of delivery, identification of shipping mode, and managing returns.
Assists with distribution of medical products and services including controlled substances and hazardous materials.
Utilizes a variety of reports to ensure data integrity in transactions including special handling instructions, expediting, critical orders, and routine fulfillment.
Identifies possible trends causing processing delays; collaborates with affected individuals to implement long-term solutions.
Sustains and complies with a broad range of policies and governmental regulations.
Assists with projects as directed by SCM leadership.
Other job-related duties as assigned by leadership.