SUMMARY Responsible for the safe, secure, and timely delivery of materials to customers. Responsible for the timely and accurate receipt of incoming materials. Responsible for delivering quality products and services. In addition to maintaining consistent quality, ensure compliance with laws, regulations, and environmental standards, recommending improvements where necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned) Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery. Identifies and sets appropriate quality standards and parameters for products. Establishes quality control at all stages of production. Develops quality analysis worksheets, report forms and checklist. Works with sales and materials management teams to define customer quality needs. Communicates quality standards and parameters to teams and other appropriate staff. Works with production to alter schedules as needed to maintain optimum customer service. Investigates customer and branch complaints promptly and makes every attempt to recover. Reports receipt of damaged, defective, and/or otherwise unacceptable material to appropriate personnel. Communicates production lead time changes and schedules to company personnel as appropriate. Maintains time records for production of materials. Implement and conducts audits ensuring quality standards, safety and legal requirements, and company policies and specifications are met. Manages the coordination of transportation providers to ensure on time and lowest cost delivery performance. (LSC Specific). Manages shipping, receiving and staging schedules to maximize production time. Reports receipt of damaged, defective, and/or otherwise unacceptable material to appropriate personnel. MANAGEMENT RESPONSIBILITIES Manages the logistics team, material handlers, and drivers to ensure effective receiving and shipping of materials in a safe and secure manner. EDUCATION/EXPERIENCE College degree in business administration, process management, environmental health and safety, or related field preferred, 2-3 years’ experience in quality assurance, safety, or similar field; or equivalent combination of education and experience. Knowledge of a metal processing environment strongly desired.
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Job Type
Full-time
Career Level
Manager