Logistics and Fulfillment Project Manager

Reingold Inc•Alexandria, VA

2d•Hybrid

About The Position

We’re looking for a part-time (20 hour/week) Logistics and Fulfillment Program Manager to lead client-focused fulfillment projects, coordinate logistics solutions, and act as the main point of contact between our client-facing project teams and warehouse operations team. This role is less focused on traditional warehouse supervision and more on efficiently managing projects and ensuring that fulfillment solutions meet client expectations and business standards. The Logistics & Fulfillment Project Manager is a part-time, hybrid role based across Reingold’s headquarters in Alexandria, VA, our warehouse in Savage, MD, and remote work. This position is expected to average approximately 5 hours per day. Time will generally be distributed across locations during the week (typically two days at HQ, two days at the warehouse, and one day remote), though the schedule may flex based on operational priorities. This position exists to ensure the seamless planning, coordination, and execution of logistics and fulfillment projects that directly support client delivery and internal project success. Serving as the primary bridge between project coordinators, warehouse operations, and external logistics partners, this role owns timelines, accuracy, efficiency, and continuous improvement across all fulfillment activities. In this role, you lead end-to-end logistics projects—from kickoff through delivery—while developing and maintaining SOPs, managing documentation and budgets, and monitoring key performance metrics. You proactively solve problems, anticipate client and operational needs, and drive process improvements that enhance accuracy, safety, and the overall client experience. If you thrive in a fast-paced, hands-on warehouse environment, enjoy collaborating across teams, and take pride in operational excellence, this role offers the opportunity to make a visible, tangible impact every day.

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (preferred)
5+ years of experience in warehouse operations, logistics, and project management, preferably in a supervisory role
Excellent interpersonal and communication skills with a client-first mindset
Strong analytical, problem-solving, and negotiation skills
Strong understanding of warehouse management systems (WMS), inventory control, and order fulfillment best practices (experience with WooCommerce preferred)
Demonstrated experience working with shipping carriers (e.g., FedEx) to schedule, track, and resolve shipment issues.
Confidence working in a fast-paced, dynamic environment, collaborating with both internal teams and external partners
Ability to obtain a Secret Secrity clearance. Must be U.S. Citizen.
Ability to lift and carry up to 50 pounds.
Must be able to stand, bend, and move items for extended periods
Requires frequent lifting, pushing, and pulling of equipment
Must be able to travel between the headquarters office in Alexandria, VA and the warehouse location in Savage, MD.

Nice To Haves

Forklift license experience and pallet jack experience

Responsibilities

Serve as the primary contact for project managers and warehouse operations team, understanding and leading their fulfillment and logistics needs, timelines, and expectations
Develop, manage, and execute logistics and fulfillment projects from initiation to completion, ensuring goals are met on time and within scope and budget
Develop and implement SOPs to ensure accuracy, safety, and efficiency in all warehouse activities
Collaborate with cross-functional teams—including warehouse, project delivery, and finance teams—to deliver seamless project execution
Coordinate with third-party warehouses, shipping carriers, and logistics partners to ensure efficient and accurate order fulfillment
Monitor and analyze key metrics (e.g., order accuracy, fulfillment speed, inventory accuracy, shipping costs) and report on performance
Develop and implement process improvements for logistics operations, focusing on enhancing client experience and operational efficiency
Manage project and warehouse documentation, timelines, budgets, monthly invoices and contracts
Anticipate and proactively resolve issues related to orders, deliveries, or client accounts
Conduct quality and maintenance checks on reusable event inventory (e.g. tablecloths, pens, tape) and coordinate with project teams to replace or dry-clean materials as needed
Ensure all logistics activities comply with company policies, client requirements, and relevant regulations