Logistics Analyst

Bfi Waste Services • Winder, GA

266d

About The Position

A Logistics Analyst is responsible for the coordination and utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Additional responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency.

Requirements

• Analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced environment with rapidly changing priorities.
• Skillful with Microsoft Office Suite or similar software.
• Ability to understand and execute time-sensitive tasks.
• Experience in a customer-facing position.
• An Associate's degree or equivalent credentials.
• Two years of prior experience working as a Dispatcher preferred.
• High School Diploma or GED.

Responsibilities

• Follow all required safety policies and procedures.
• Report Driver performance issues or concerns to appropriate management for resolution.
• Make changes to daily route information in a more efficient, proactive, and real time way to increase Route Standardization, Efficiency and Accuracy using the highly interactive and user-friendly RISE Platform.
• Use RISE Map's visibility and flexibility to respond to same day changes or next day planning for the service needs of our Customers to drive on-route efficiencies and improve route design by identifying patterns.
• Verify the data for accuracy, making the close route process durable and efficient so all routes are closed on time.
• Quickly and proactively resolve problems that may arise while Trucks and Drivers are in transit.
• Collect, interpret, and analyze various types of logistics data including inventory, asset reliability, and other route data to make decisions that increase overall Routing Accuracy.
• Maintain constant communication with Drivers to check route progress and ensure they have all necessary information.
• Create and sequence routes that make operational sense and are efficient.
• Understand Missed Pickup, Service Commitments, and KPM goals and help meet or exceed expectations related to those goals.
• Create routes with maximized capacity and review loads per Driver per day goals with the Supervisor to maximize profitability.
• Implement a set of repeatable Dynamic Route Strategy principles to guide your thinking when building routes.
• Manage daily routing activities, resolving issues to ensure pickup and delivery is on time.
• Evaluate where it makes sense to build Swing Routes and verify all Swing opportunities have been identified.
• Analyze trends in Swing Percentage with your Supervisor and Operations Manager to identify whether it is improving or not.
• Monitor and adjust today and tomorrow's plans throughout the day.
• Understand daily Disposal Plans to help identify optimal disposal sites for each load.
• Meet quarterly to discuss disposal plans with the Operations Manager and Supervisor and make updates if any intercompany or 3rd party changes occur.
• Review monthly Service Areas and Permanent customers with the Supervisor to balance permanent stops based on peak days.
• Provide Drivers visibility and education on which Customer called in the MPU and where the MPU occurred to avoid any future MPU failures from that Driver.
• Determine if requests can be pulled forward to drive efficiency while also providing the best experience for our Customers.
• Update Customers' geocoding daily to improve routing efficiencies.
• Perform other job-related duties as assigned.

Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services
• Education Level: Associate degree