Logistics Analyst

Penske•Dearborn, MI

About The Position

Position Summary: The Logistics Analyst is responsible for data distribution and utilization of continuous improvement tools to aid in supporting our customers supply chain solutions in current and future operations. A Penske Logistics Analyst will work collectively as a liaison between Operations and other Penske support groups. This position will provide technical support, documenting and creating process flows, compile and deliver customer reports/metrics and error management resolution. Shift: Monday thru Friday 7:00am - 3:30pm

Requirements

1 year comparable work experience
High school diploma or equivalent required
Some college preferred
Fundamental understanding of transportation, supply chain and logistics concepts
Strong written and oral communication skills
Strong problem solving and time management skills required
Ability to work effectively in a team environment
Ability to work independently with minimum supervision
Candidate must possess strong computer skills to include: Access, Excel, Microsoft Word
Consistently demonstrates proven ability to learn and use necessary tools
Ability to follows process and standard procedures
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Responsibilities

Responsible for providing technical support and prioritization related to system solutions.
Responds to user inquiries, isolates problems, and supports implementation.
Penske user and customer point of contact for review of existing system solutions and feedback/coordination of possible solutions.
Ensure that system changes are accurate with limited impact.
Applies established business rules for daily error management.
Follow tasks/projects through to completion following project management principals
Document process flows to better engage end user requirements and translate to systems development/engineering as needed
Handles reoccurring tasks which may include generating daily reports, pulling relevant data from transportation/business intelligence systems and formatting data for easy interpretation
Meet customer deadlines and provide required metrics/reports through data extraction
Maps and documents standard operating processes and participate in process improvement teams
Be able to resolve situations quickly, communicate status of problem, and work with the appropriate internal subject matter expert to resolve problems and support implementations
Interacts with the customer by phone, email or in person on an as needed basis
Other projects and tasks as assigned by supervisor