Logistics Analyst

Penske Careers•Dearborn, MI

About The Position

The Logistics Analyst is responsible for data distribution and utilization of continuous improvement tools to aid in supporting our customers supply chain solutions in current and future operations. A Penske Logistics Analyst will work collectively as a liaison between Operations and other Penske support groups. This position will provide technical support, documenting and creating process flows, compile and deliver customer reports/metrics and error management resolution. Shift: Monday thru Friday 8:00am - 4:30pm. Some shift flexibility may be required at times to meet customer demand.

Responsibilities

Responsible for providing technical support and prioritization related to system solutions.
Responds to user inquiries, isolates problems, and supports implementation
Support in carrier compliance and performance scorecard.
Ensure that system changes are accurate with limited impact
Responsible for leveraging quantitative and qualitative data to inform decision making, identify trends, and drive strategic outcomes.
Follow tasks/projects through to completion following project management principles
Responsible for leading and coordinating response efforts related to crisis management
Handles reoccurring tasks which may include generating daily reports, pulling relevant data from transportation/business intelligence systems and formatting data for easy interpretation to drive efficiencies and network on-time performance
Meet customer deadlines and provide required metrics/reports through data extraction
Participate in process improvement teams by using Lean tools for continuous improvement
Be able to resolve situations quickly, communicate status of problem, and work with the appropriate internal subject matter expert to resolve problems and support implementations.
Interacts with the network by phone, email or in person on an as needed basis
Applies established business rules for daily error management.
Other projects and tasks assigned by supervisor