Logistics Account Manager [Tempe, AZ]

Aston Carter • Tempe, AZ

10d • $23 - $23 • Onsite

About The Position

As part of an innovative team within transportation and logistics, you will be responsible for evaluating network shipper defects and driving improvements through coaching and performance management. You will work directly with shippers to develop solutions and take action to improve shipper performance metrics.

Requirements

• Experience in account management and customer service.
• Proficiency in Excel.
• Problem-solving skills in transportation, intermodal, and supply chain contexts.

Nice To Haves

• Two years of experience in logistics, supply chain, or related fields preferred.
• Understanding of basic data analytical skills.
• Experience in writing documents on topics such as process improvement proposals.
• Entry-level knowledge of MS Excel, with the ability to navigate and interpret data.
• Strong interpersonal and customer service skills.
• Good relationship-building skills, organizational skills, and effective communication abilities.

Responsibilities

• Vendor Management
• Monitor, verify, and present data on a daily basis.
• Overcome transportation disruptions and other barriers in real time.
• Identify root causes of transportation defects.
• Maintain daily logs on assigned shippers.
• Lead weekly calls with assigned shippers.
• Conduct Daily Business Review Stand-up calls.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees