Logistic Operation Staff

BTI Solutions

94d

About The Position

Logistic Operation Staff is responsible for managing logistics operations, ensuring compliance with regulations, and maintaining strong relationships with carriers and vendors. The role requires a strong customer orientation, excellent negotiation skills, and the ability to develop operational plans that meet business requirements. The position involves pricing for various freight options, maintaining standard operating procedures, and reviewing key performance indicators to ensure customer satisfaction.

Requirements

• Must have a minimum of 3 years of experience in logistics operations (import/export/trucking, etc.)
• Preferred 2+ years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier) but not required
• Warehouse (WMS) experience preferred
• Strong Excel spreadsheet and PowerPoint preparation skills
• Highly organized with the ability to manage multiple projects while paying close attention to detail
• Bilingual in English and Korean preferred
• Excellent analytical and problem-solving skills
• Great interpersonal skills, with the ability to communicate openly and effectively
• Works well under pressure and has a sense of urgency
• Strong work ethic
• Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word
• Bachelor’s Degree preferred

Responsibilities

• Strong customer orientation and strong negotiating skills
• Background in import logistics, global import operations, and Customs Compliance
• Develops and maintains operational plans to include all business requirements of customers
• Provides pricing for ocean/air/trucking freight with carriers and 3rd party logistics providers
• Maintains SOP/Work Instructions and ensures operational best practices in line with customer requirements
• Responsible for developing and enforcing standard operating procedures to comply with all local, state, and federal regulations related to shipments and transportation
• Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise
• Reviews KPIs for each business and performance regularly for customer satisfaction
• Learns and follows company work hours, policies, procedures, and rules governing professional staff behavior
• Performs ad-hoc reporting as required
• Performs other job-related duties as required

What This Job Offers

• Education Level: Bachelor's degree