Logistic Drayage Mgmt. Staff

Woongjin, Inc • Santa Ana, CA

121d • $28 - $32

About The Position

The position involves monitoring and managing the drayage process of shipment movement, which includes receiving Arrival Notices and ISF information before the port arrival of vessels, creating and sending delivery orders, and managing empty container returns. The role requires managing relationships with selected drayage carriers and making urgent communications in case of emergencies. Additionally, the candidate will need to search for alternative drayage carriers in case of capacity shortages and share daily container delivery schedules with drayage carriers. The position also involves analyzing, creating, editing, tracking, and tracing select logistics service providers (LSPs) such as drayage carriers, rail companies, and rail terminals. The candidate will monitor and drive improvements to customer service goals, including on-time delivery and responsiveness to requests for quotes. In cases where a pre-pull yard is used, the candidate must find the best solutions in a timely manner. Monthly reporting on Key Performance Indicators (KPIs) for drayage deliveries is also required, along with checking delivery statuses and sharing updates with customers. The role includes documenting corrective actions and improvement plans and verifying their effectiveness, as well as performing ad-hoc reporting and other job-related duties as required.

Requirements

• Bachelor's degree preferred or GED.
• Strong understanding of international transportation, especially ocean shipping and freight forwarding.
• Excellent project and people management skills.
• Experience in establishing a transport plan that optimizes loading rate, transport time, and logistics cost.
• Ability to manage within goals considering time, budget, and business objectives.
• Analytical, focused, data-driven with creative problem-solving skills.
• Strong cross-functional teamwork and collaboration skills.
• Excellent written and verbal communication skills.
• Advanced proficiency in MS Office Suite and other applications.
• Prioritization skills to manage urgent issues without falling behind on other duties.
• Ability to travel up to 20% domestically and internationally.

Responsibilities

• Monitor and manage the drayage process of shipment movement.
• Manage relationships with selected drayage carriers and communicate urgently in emergencies.
• Search for alternative drayage carriers in case of capacity shortages.
• Share daily container delivery schedules with drayage carriers.
• Analyze, create, edit, track, and trace select LSPs such as drayage carriers and rail companies.
• Monitor and drive improvement to customer service goals including on-time delivery and responsiveness.
• Find solutions for pre-pull yard usage in a timely manner.
• Report monthly on Key Performance Indicators (KPI's) for drayage deliveries.
• Check delivery status and share updates with customers.
• Document corrective actions and improvement plans, verifying their effectiveness.
• Perform ad-hoc reporting as required.
• Perform other job-related duties as required.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick hours

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees