Windward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions using a unique blend of expert process knowledge, technology insight, and deep operational experience. This combination of skills is grounded in a product- and vendor-agnostic approach that enables Windward to serve as a trusted partner to some of the world’s leading businesses and U.S. government agencies. Since our inception in 1997, Windward has supported over 500 clients worldwide and more than 3,500 projects. Our dedication to excellence is reflected in our industry-leading metrics. Windward has a Customer Satisfaction (CSAT) score of 4.7 and an Employee Net Promoter Score (eNPS) of 82, demonstrating our commitment to both client success and employee engagement. We foster a culture of teamwork, innovation, and ongoing learning—empowering our consultants to tackle complex challenges for innovative clients. If you’re passionate about technology and eager to make a difference, Windward is the ideal place to elevate your career. We are looking for a high caliber, multidimensional LogicMonitor Engineer (Federal Support) to provide resident engineering support for a federal government customer for clients. Successful candidates will have a strong background in monitoring technologies, LogicMonitor platform administration, and cloud infrastructure. Efforts will include workflow automation, business process optimization, integration with ServiceNow, and day-to-day operations support. Solutions Consultant must have deep experience in monitoring principles, distributed systems, automation, and LogicMonitor platform.