About The Position

As a Sales Lead at LOFT, you will be a key team member who supports and role models excellent customer experiences. Your focus will be on delivering personalized customer experiences and providing guidance and support to associates. You will have a direct impact on both the customer experience and the associate experience. Collaborating with the Store Manager, you will become an expert on store functions, preparing you to step in as manager when needed.

Requirements

  • 6-months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficient and ability to operate a point-of-sale system
  • Enjoys communicating and coaching
  • Flexible availability - including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

  • Model personalized customer experience behaviors as a representative of the brand.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment for associates where everyone feels welcome and engaged.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to associates for better customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Utilize technology to stay informed on company priorities and promotions, providing customers with a seamless omnichannel shopping experience.
  • Seamlessly step into the role of manager when needed.

Benefits

  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
  • Support for your individual development plus opportunity for growth within our family of brands
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities
  • 401(k)

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

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