Lodge Attendant - Winter 25/26
About The Position
The Lodge Attendant plays a vital role in maintaining a clean, safe, and welcoming environment for guests and staff across all resort facilities. This includes lodges, restrooms, dining areas, rental shops, and other public spaces. You will be responsible for performing routine cleaning tasks, responding to urgent custodial needs, and ensuring that all areas meet health and safety standards—especially during peak ski season when guest traffic is high. This position requires physical stamina, attention to detail, and the ability to work in cold-weather conditions. A positive attitude and commitment to guest satisfaction are essential, as Lodge Attendants often interact with visitors and contribute directly to their overall resort experience.
Requirements
- Must be 18 years or older
- High School Diploma or GED preferred
- Must be able to work in a team environment
- Able to lift, carry, or otherwise move and position a minimum of 40 pounds on an occasional basis.
- Manual dexterity to operate a mop, vacuum, move carts and carry dishes.
- Ability to work for extended periods of time bending, reaching, and speaking on a constant basis.
- Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.
- This position is required to work days, weekends and holidays while in operation.
Responsibilities
- Lodge Attendants are responsible for the overall cleanliness of our facility.
- Engage and welcome all Crystal Mountain guests
- Vacuum, sweep and mop all lodge floors
- Maintain and stock restrooms
- Clean and sanitize facilities
- Clean door glass and sanitize handles
- Attend to any spills/messes
- Straighten tables and chairs
- Maintenance of custodial equipment (vacuums, paper towel dispensers, etc)
- Vacuum, sweep and mop all lodge floors and restrooms
- Transport trash and recycling to appropriate containers
- Report any restroom or lodge maintenance to Facilities Manager
- Shampoo carpets
Benefits
- Free Alterra season pass (unlimited, direct to lift at all Alterra resorts) + Free Alterra season pass for spouse and dependents 25 & under
- 50% off window ticket price at IKON partner resorts
- Free access to Alterra Mountain destinations during time off
- Free ski-referral letters for employees to use at other mountain resorts during time off
- Free friends & family day-ski vouchers (Periodic allotment)
- Discounts on Ski & Snowboard Lessons
- Discounts on Ski & Snowboard Rentals
- Discounts on Gear Tune-Ups
- Discounts on Food & Beverage
- Discounts at Crystal Mountain Retail shops
- Free Crystal branded swag
- Pro deals on gear with 100s of brands
- Discount Marketplace Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
- Employee-only Night Skiing events
- Employee Housing Available for eligible positions
- Accrued paid time off for eligible positions
- Group health insurance for eligible positions
- 401K benefit and generous match with immediate vesting for all staff members over 18
- Opportunities for growth, advancement, and year-round employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
