Locomotive Fleet Monitoring Engineer
About The Position
Ready to keep trains running — from diagnostics to decisions? Siemens Mobility delivers innovative rail solutions that keep America moving. We’re searching for a Locomotive Fleet Monitoring Engineer in Wilmington, DE to provide real-time phone guidance to on-train personnel, turn Fleet Monitoring insights into action, and champion reliability across locomotives and coaches. Great Place to Work® certified — join a culture where innovation thrives and every voice is heard. Is this you? Do you stay calm and methodical when a train calls in with a fault enroute? Can you translate data into clear, safe next steps for operators? Do you love partnering with product, software, and field service experts to improve maintenance? Are you passionate about continuous improvement and reducing downtime?
Requirements
- Bachelor’s degree in engineering or equivalent technical background
- Experience in rolling stock operations and/or maintenance
- Familiarity with FRA/CFR requirements and relevant regulations
- Excellent interpersonal communication across teams, customers, and the community
- Continuous improvement mindset and willingness to challenge the status quo
- Structured troubleshooting under pressure; composed in time-critical scenarios
- Motivation to develop deep knowledge of Venture Coaches and Charger Locomotives
- Customer Service
- Continuous Improvement
- Electrical Troubleshooting Skills
- Mechanical Troubleshooting Skills
- Pneumatics Troubleshooting
- Maintenance and Repair Skills
- Root Cause Analysis
Responsibilities
- Continuous surveillance of fleet performance for Siemens locomotives at the Amtrak Mechanical Desk
- Real-time, calm phone support to end users to restore service safely and quickly
- Use remote data to diagnose issues and recommend corrective actions
- Own and support Failure Investigations and Root Cause Analysis; refresh procedures and documentation
- Partner with Product Managers, Software Engineers, and Field Service Technicians on maintenance improvements
- Provide technical oversight to contractual depots and administrative support to Siemens Reliability and Service Managers
- Resolve customer issues end-to-end: clarify, identify causes, explain best solution, expedite fix, and follow up
Benefits
- Health, Dental, Vision, HSA/FSA, and Commuter Benefits starting Day 1
- Tuition Reimbursement, Mentor Programs, and robust online learning
- 401k match, generous PTO, plus employee perks and discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
