Locker Room Manager

BallenIsles Country ClubBeachwood, OH
8d

About The Position

Beechmont Country Club is excited to announce an exceptional career opportunity for a Locker Room Manager. We are seeking a service‑driven professional who excels in a hospitality environment and is dedicated to delivering an elevated member experience. General Purpose: Accommodate guest needs as they relate to operational spa and locker amenities. Responsibilities included: maintaining cleanliness standard in all guest spaces, the handling of locker assignments, keys and articles and inventory control of all spa and locker supplies. This position is a high-profile member-facing position requiring someone with a “hospitality service heart” in providing joyful service to the membership.

Requirements

  • High school education; or up to one-month related experience or training; or equivalent combination of education and experience.
  • Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking members, guests or co-workers, the manuals for the equipment the associates may use are in English).
  • Will be required: to read and comprehend simple instructions, short correspondence, and memos; to write simple correspondence; to effectively present information in one-on-one and small group situations to members, guests, and other associates of the organization
  • May be required: to add, subtract, multiply, and divided in all units of measure, using whole numbers, common fractions, and decimals; to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • May be called upon: to apply common sense understanding of carry out detailed but uninvolved instructions furnished in written or oral form; to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

  • All facets of shoe care, not limited to cleaning, buffing, polishing, edging, and storage of member and guest shoes.
  • Perform individual and complete spike replacement services for members and guests alike.
  • Clean and maintain locker room spaces.
  • Qualify guest for daily golf or spa locker assignment.
  • Record name, date, and locker number on tracking board.
  • Distribute keys.
  • Inform guest of hours of operation and key return policy.
  • Escort guest to predetermined locker space.
  • Provide necessary linen and/or attire when appropriate.
  • Clean and polish shoes and replace in appropriate, predetermined locker space when applicable and/or as instructed.
  • Incorporate safe work practices in job performance and attend staff meetings.
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