Locker Room Attendant

BallenIsles Country Club

9d • Onsite

About The Position

This position is responsible for delivering an exceptional member and guest
experience while upholding the standards of a high-end luxury club. The role
supports daily locker room operations, shoe services, member relations, and
overall facility excellence.

Requirements

• Knowledge: Familiarity with golf culture and etiquette is highly preferred.
• Interpersonal Skills: Exceptional communication skills with the ability to exercise discretion and maintain confidentiality.
• Physical Requirements: Ability to stand for extended periods and lift up to 30 lbs (e.g., laundry bags or beverage crates).

Responsibilities

• Provide outstanding customer service to all members and guests, ensuring consistently exceptional experience.
• Oversee the Shoe Service program, including cleaning, polishing, and spike replacement for golf and street shoes.
• Serve as a club concierge by providing accurate information regarding daily club events, tournament schedules, and course conditions.
• Maintain and manage the Member Locker List and coordinate locker assignments and turnover.
• Learn and operate the PuttView system and Foresight Golf Simulator.
• Develop a thorough understanding of club operations and uphold the standards expected of a luxury private club.
• Always maintain a professional appearance, including proper uniform and grooming standards.
• Execute daily operational duties in accordance with scheduling and coverage needs.
• Take responsibility and ensure each shift is properly prepared for the next team member.
• Communicate clearly, concisely, and professionally. Demonstrate strong listening skills and a team-first mindset.
• Perform all duties in accordance with established training and service standards.
• Maintain a strong working knowledge of all golf programs and daily activities.
• Coordinate with Maintenance and Housekeeping to ensure all facilities and equipment remain in excellent condition.
• Assist in the Men’s Bar Lounge during peak times.
• Act as a liaison for the 3rd floor operations when necessary.

Benefits

• Additional income opportunities through outing work.
• Comprehensive benefits package for full-time employees, including individual health insurance consistent with club standards.
• Seasonal uniforms provided.
• Meals provided while on duty.
• Golf privileges and practice access in accordance with department policies. (Non-golfers must first play with a golf professional.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed