About The Position

Zions Bancorporation is transforming what it means to work for a financial institution, operating in a fast-paced, information-driven environment. They seek individuals with diverse experiences, perspectives, and expertise who can adapt, learn, innovate, and collaborate. The ETO division is committed to employee growth, development, and career advancement through Workforce of the Future and Upskilling initiatives, offering networking, community volunteering, and skill-building opportunities. The company values diversity, celebrates growth, and aims to create a space of belonging for all team members. This Lockbox Specialist position is located in Midvale, Utah, and requires in-office work on Monday, Wednesday, and Friday from 7:00 am to 3:30 pm.

Requirements

  • High School diploma or equivalent and some data entry, balancing, office, clerical, or other related experience.
  • Basic knowledge of 10 key, data entry, and balancing principles.
  • Good customer service and communication skills, both verbal and written.
  • Knowledge of various types of computer software, including spreadsheets and word processing programs.
  • Must be accurate.
  • Ability to perform well under pressure and meet deadlines.

Nice To Haves

  • Bank operations, item processing preferred.

Responsibilities

  • Process deposits accepted through the lockbox processing system.
  • Provide customer with back-up documentation as requested.
  • Log and track all incoming remittance mail; sort, open, and verify outgoing mail.
  • Perform a variety of clerical duties, answer questions or inquiries from lockbox customer, resolve problems or issues and perform data and item entry.
  • Correspond with clients or bank personnel on various lockbox items.
  • Notify support areas of problems or issues which could cause delay in items being processed.
  • Be responsible for tracking and monitoring reports.
  • Perform other duties as assigned.

Benefits

  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
  • Employee Ambassador preferred banking products

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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