Lockbox Processor (Mail Room)

PNC

2d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Lockbox Processor within PNC's AR Advantage organization, you will be based in Atlanta, Georgia. The shift schedule for this role is Friday - Tuesday, 6:00 am - 2:30 pm EST, with Sunday and Monday Off. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Extracts remittances based on standard operating procedures. Responsible for maintaining specific productivity and quality levels. May require some machine operation and basic ten key skills. Processes and/or reconciles transactions in accordance with established policies and procedures. Ensures the appropriate materials, documentation and capacity are available to complete transactions. Confirms equipment is operational, if applicable. Provides feedback on workflow and work received. Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. To learn more about this and other opportunities on our team. Watch this video.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.
• Prior experience is not required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Data Entry
• Process Improvements
• Risk Mitigation Strategies
• Standard Operating Procedure (SOP)
• Work Processes
• Accuracy and Attention to Detail
• Managing Multiple Priorities
• Operational Functions
• Standard Operating Procedures

Responsibilities

• Extracts remittances based on standard operating procedures.
• Responsible for maintaining specific productivity and quality levels.
• May require some machine operation and basic ten key skills.
• Processes and/or reconciles transactions in accordance with established policies and procedures.
• Ensures the appropriate materials, documentation and capacity are available to complete transactions.
• Confirms equipment is operational, if applicable.
• Provides feedback on workflow and work received.
• Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees