Lockbox Processor III

Fulton Bank • East Petersburg, PA

5d • $17 - $22 • Onsite

About The Position

This is a full-time, onsite career opportunity based out of our Administrative Services Center location in East Petersburg , PA. The primary responsibility of this position is to process incoming payments and deposits in accordance with established banking procedures customer specifications, including document review and interpretation, data entry for posting funds to customer accounts, transmitting account information to internal departments and customers, and transaction balancing and reconciliation. Duties include the recognition and processing of sensitive information protected by various regulations, requiring adherence to specialized secure procedures. This position performs all tasks and functions required within the Lockbox process.

Requirements

• High School Diploma or equivalent. Specialty: Or equivalent. (Required)
• 1 or more years Banking, data entry or deposit operations. (Required)
• As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

Responsibilities

• Review incoming documentation, determine appropriate banking action, identify sensitive protected information, troubleshoot and resolve minor data discrepancies, prioritize processing order based on deadlines and volume
• Enter deposit and payment data into appropriate systems in accordance with established banking procedures and customer specifications; balance and reconcile accounts, flag and reject problematic transactions
• Transmit and upload account and transaction data to internal departments through various applications, issue internal account completion notifications, compile and transaction and account statements for customers and issue related notifications
• Record, import, upload and reconcile credit card payments, remove denied/invalid entries from batch totals, resolve reprocessing requests and report transaction totals to the customer
• Identify and secure sensitive protected information (medical and credit) in accordance with internal procedures and applicable regulations, process payments through appropriate protected channels
• Sort, assemble, package and ship processed materials in accordance with customer requirements, follow procedures established by preferred delivery vendors
• Advise junior staff on departmental processes, procedures and prioritization; resolve minor escalated transaction issues
• Other Duties as Assigned by Manager
• Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Benefits

• medical plans with prescription drug coverage
• flexible spending account or health savings account depending on the medical plan chosen
• dental and vision insurance
• life insurance
• 401(k) program with employer match and Employee Stock Purchase Plan
• paid time off programs including holiday pay and paid volunteer time
• disability insurance coverage and maternity and parental leave
• adoption assistance
• educational assistance and a robust wellness program with financial incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED