Lock Desk Specialist
About The Position
A Lock Desk Specialist will review/process work items and re-price as applicable. S/he is accountable for achieving the pricing benchmark as established by management and will work with Capital Markets and production personnel to minimize the use of extension fees and any other fees/costs that reduce profitability. S/he will communicate an outgoing and friendly professional demeanor not only to customers but to colleagues as well. Job must be onsite and can only be filled in one or multiple locations. This role will be onsite at our Huntington Tower Detroit MI or Port Huron, MI or Columbus OH, or Boardman , OH or Byron Center, MI.
Requirements
- High school diploma or equivalent
- At least 1 year of experience in mortgage
Responsibilities
- Work Items for Retail, TPL, Correspondent and Broker.
- Process lock extension and shortages.
- Manual changes including extensions, LLPA and loan criteria.
- Assist with Retail, TPL, Broker, Correspondent and HELOC Channels.
- Assists with expiring locked pipeline.
- Works with loan originators on pricing issues, off sheet pricing, and other pricing questions.
- Understands and interprets product guidelines.
- Reviews work items and processes changes as applicable.
- Makes appropriate changes upon request from Mortgage Sales and Operations teams.
- Supports Lock Desk/Optimal Blue Manager and Capital Markets Management as needed.
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
