Summary: Ensures successful delivery of all services for meetings and conferences. Coordinates with clients, vendors and coworkers. This job has no supervisory responsibilities. Essential Duties and Responsibilities: Liaisons with customers, vendors and staff for event operations. Reviews event schedules and ensure all room and facility requirements are communicated and fulfilled; coordinates with janitorial and facility staff. Inspects and maintains appearance and functionality of conference rooms for quality assurance, safety and company standards. Facilitates work order escalations with vendors, clients and coworkers. Communicates daily with team to ensure customer needs are being met. Creates and maintains conference room database containing specifications, digital images, room directions (print and electronic versions), audiovisual capabilities, standard room setup and peripheral inventory. Coordinates receiving, storage and delivery of materials from speakers, exhibitors, meeting planners and delivery companies; documents and tracks all support items to guard against loss. Helps loads and unload catering-related materials. Fosters solid working relationships with all service-related vendors. Performs other duties as assigned. Associates at ESFM are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf About Compass Group: Achieving leadership in the foodservice and facility management industry
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees