Locate Supervisor - Canton, OH

Pro-Pipe,Inc•Canton, OH

About The Position

The Locate Supervisor oversees a team of utility locators who identify and mark underground utilities to prevent damage during excavation. This role ensures compliance with state laws, safety standards, and company procedures while maintaining high-quality and timely service delivery.

Requirements

High school diploma or GED required; associate or technical degree preferred.
Two or more years of management/supervisory experience required.
Minimum 3–5 years of experience in utility locating, with at least 1–3 years in a supervisory or lead role.
Strong knowledge of underground utility systems (gas).
Familiarity with locating equipment and ticket management systems.
Excellent communication, leadership, and problem-solving skills.
Valid driver’s license with a clean driving record.

Nice To Haves

Experience with mobile field technology.
Knowledge of state-specific underground facility protection laws.
OSHA or safety-related certifications.
Microsoft programs such as Word, Excel and Outlook

Responsibilities

Supervise daily operations of utility locators, including scheduling, training, and performance evaluations.
Communicate expectations to field technicians to ensure timely completion of daily workloads.
Seek feedback from the team to uncover obstacles and deliver necessary resources.
Provide supervision and allocate time for completion of jobs/tasks.
Ensure company standards and procedures are upheld through proper training and feedback.
Work to reduce and control utility damages.
Follow company safety protocols to minimize worker's comp and auto accidents.
Investigate gas utility damages, determine liability, and coordinate with the Quality Control department to prevent future incidents.
Ensure daily compliance with state regulations and contractual obligations.
Act as a liaison between the company, contractors, and municipal agencies to resolve customer concerns.
Build and maintain relationships with clients, excavators, and technicians.
Attend and represent the company at damage prevention forums.
Conduct field audits and quality checks to verify accuracy and compliance.
Maintain records, reports, and documentation related to locates, damages, and employee performance.
Support safety initiatives and ensure team adherence to safety protocols.
Assist in hiring, onboarding, and disciplinary actions as needed.
Carry out supervisory responsibilities in accordance with company policies and applicable laws, including planning, assigning, and directing work; appraising performance; and resolving issues.
Other duties as assigned.