Localization Team Lead

Blueprint•Bellevue, WA

20h•$34 - $38•Remote

About The Position

We are looking for a Localization Team Lead to join us as we provide world-class language services! This is your opportunity to be part of a team that is committed to delivering best in class service to our customers. In this role you will act as a trusted adviser by proactively maintaining regular engagement with key client contacts to drive delivery value and build client relationships. This position helps to significantly contribute to overall customer satisfaction by ensuring their team members are properly coached and developed, so they can properly respond to client requests, issues, and concerns in a timely and professional manner. This role combines approximately 80% translation work and 20% Team Lead duties and can vary based on business needs and work volumes. Supervisory Responsibilities : Lead, inspire, and motivate a team of Translation & Localization Specialists representing various languages to ensure operational and delivery excellence, high employee satisfaction, and service improvement. Cultivate an environment of open 2-way communication and creativity to align with Blueprint’s values. Ensure an efficient and high-quality response to client requests. Ensure timely and accurate communication of company and client policies, procedures and products. Mentor and be available to direct reports as required. Regular 1-on-1s with team members, or as needed. Facilitate regular team huddles with all direct reports. Knowledge Sharing – Contribute to and/or facilitate roundtables as needed. Facilitate team meetings as needed. Ensure payroll accuracy through monitoring and approving team members’ ADP timecards. Responsibilities : Produce high-quality deliverables for an existing or open individual contributor role within the Blueprint Localization team. Collaborate with all internal and external partners, including the assigned Language Team, other Team Leads, Localization Engineers, Production Artists, and Blueprint Localization as a whole, to successfully deliver high quality content. Develop and/or maintain awareness of trends in relevant industries, including localization, translation, and gaming. Maintain awareness of developments within the target language and locale, including updates to language rules and pertinent jargon. Demonstrated ability to manage multiple concurrent, often competing priorities, while maintaining high quality standards and deliverables. Qualifications: Pre-qualification for an existing or open individual contributor role within Blueprint Localization. Demonstrated ability to effectively lead small team. Ability to prioritize tasks and to delegate them when appropriate. Quality driven with diligent attention to detail. Exceptional written, verbal, interpersonal, organizational, and relationship building skills. Ability to interact with and drive collaboration and engagement with multiple internal and external stakeholders. Ability to manage multiple concurrent, often competing priorities, while maintaining high quality standards and deliverables Ability to thrive in a fast paced, multicultural environment. Ability to maintain strict confidentiality of sensitive data. Proficient working within the Windows Operating System Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, OneNote, SharePoint) Preferred Qualifications: 2+ years prior experience in a leadership role and/or project management role. Prior knowledge of project management tools, i.e., MS Project, Jira, Confluence, Slack, and/or Trello. Ability to convert business objectives into day-to-day delivery. Education & Experience: 2+ years of experience in a fast paced, evolving environment. Bachelor's degree or higher preferred.

Requirements

Pre-qualification for an existing or open individual contributor role within Blueprint Localization.
Demonstrated ability to effectively lead small team.
Ability to prioritize tasks and to delegate them when appropriate.
Quality driven with diligent attention to detail.
Exceptional written, verbal, interpersonal, organizational, and relationship building skills.
Ability to interact with and drive collaboration and engagement with multiple internal and external stakeholders.
Ability to manage multiple concurrent, often competing priorities, while maintaining high quality standards and deliverables
Ability to thrive in a fast paced, multicultural environment.
Ability to maintain strict confidentiality of sensitive data.
Proficient working within the Windows Operating System
Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, OneNote, SharePoint)
2+ years of experience in a fast paced, evolving environment.
Bachelor's degree or higher preferred.

Nice To Haves

2+ years prior experience in a leadership role and/or project management role.
Prior knowledge of project management tools, i.e., MS Project, Jira, Confluence, Slack, and/or Trello.
Ability to convert business objectives into day-to-day delivery.

Responsibilities

Produce high-quality deliverables for an existing or open individual contributor role within the Blueprint Localization team.
Collaborate with all internal and external partners, including the assigned Language Team, other Team Leads, Localization Engineers, Production Artists, and Blueprint Localization as a whole, to successfully deliver high quality content.
Develop and/or maintain awareness of trends in relevant industries, including localization, translation, and gaming.
Maintain awareness of developments within the target language and locale, including updates to language rules and pertinent jargon.
Demonstrated ability to manage multiple concurrent, often competing priorities, while maintaining high quality standards and deliverables.