Software - Localization Coordinator

TechSmith Corporation • East Lansing, MI

2d

About The Position

TechSmith is looking for a Localization Coordinator to lead our localization journey from the ground up. In this role, you’ll serve as the internal subject matter expert, designing best-in-class workflows and managing a scalable vendor network to ensure our products speak the language of our users. We need a process-oriented leader who can balance the technical side of translation management with the interpersonal side of cross-functional advocacy across all departments. By fostering these internal partnerships and championing global best practices, you will play a pivotal role in shaping our international growth strategy and ensuring a seamless experience for our customers worldwide.

Requirements

• A bachelor's degree in communication, business, project management, or a related field OR
• 2-3 years of experience in localization, project management, or a related area
• 6 months of localization management or multi-language project management
• Ability to work effectively with multiple stakeholders and vendors
• Strong organizational and planning skills to manage multiple projects simultaneously
• Ability to manage all aspects of a project, including planning, work estimates, stakeholder communication, timelines, execution, etc.
• High attention to detail to ensure the accuracy, quality, and always on-time aspect of localized content
• Ability to design once-and-done localization processes that efficiently meet the needs of individual teams and departments
• Able to effectively manage and adhere to localization budgets
• Ability to effectively communicate and collaborate with Engineering, Marketing, Customer Education, Sales, HR, and others as necessary

Nice To Haves

• Proficient in one or more foreign languages
• Proficient in agile project management
• Experience supporting software development in an agile environment
• Experience with WordPress

Responsibilities

• Process Ownership
• Design and implement scalable, cost-efficient localization processes that align with the localization model of maturity and TechSmith’s business goals
• Partner with teams across the organization to provide expert guidance on localizing products, marketing, and new customer-facing systems
• Train internal teams in localization best practices to reduce churn and ensure localization efficiency
• Company-wide Coordination
• Coordinate across teams to manage priorities, due dates, and vendor capacity
• Act as a central hub for all departments to ensure assets are "localization-ready" and deadlines are met
• Keep stakeholders informed regarding project status, potential impediments, and risk mitigation strategies
• Vendor Relations
• Oversee day-to-day vendor relationships, acting as the primary point of contact to ensure project alignment and quality standards
• Proactively negotiate contracts and pricing models to ensure competitive rates and budget efficiency
• Localization Budget
• Manage all localization invoicing, budgeting, and vendor payments
• Provide teams with quarterly budget summaries and project-specific spend analysis
• Generate cost projections for new projects to ensure informed decision-making across the company

Benefits

• Competitive pay
• Health Insurance - Significant employer contributions toward premiums
• Health Savings Plan
• Dental Insurance – Employer paid premium
• Vision Insurance – Employer contributions toward premiums
• Retirement – 401(k) – Employer Match
• TechSmith is excited to offer company equity via an Employee Stock Ownership Plan (ESOP) as part of our comprehensive benefits package for full time employees
• Tuition Assistance
• Student Loan Repayment Assistance
• Paid Parental Leave
• Employee Assistance Program
• Disability Insurance – Employer paid premium
• Life Insurance – Employer paid premium
• Generous PTO, Sick Time, Holiday Time, Volunteer Time
• Company sponsored events, gifts, food, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level