Localization Coordinator

TechSmith Corporation•East Lansing, MI

About The Position

TechSmith is looking for a Localization Coordinator to lead our localization journey from the ground up. In this role, you’ll serve as the internal subject matter expert, designing best-in-class workflows and managing a scalable vendor network to ensure our products speak the language of our users. We need a process-oriented leader who can balance the technical side of translation management with the interpersonal side of cross-functional advocacy across all departments. By fostering these internal partnerships and championing global best practices, you will play a pivotal role in shaping our international growth strategy and ensuring a seamless experience for our customers worldwide.

Requirements

Ability to work effectively with multiple stakeholders and vendors
Strong organizational and planning skills to manage multiple projects simultaneously
Ability to manage all aspects of a project, including planning, work estimates, stakeholder communication, timelines, execution, etc.
High attention to detail to ensure the accuracy, quality, and always on-time aspect of localized content
Ability to design once-and-done localization processes that efficiently meet the needs of individual teams and departments
Able to effectively manage and adhere to localization budgets
Ability to effectively communicate and collaborate with Engineering, Marketing, Customer Education, Sales, HR, and others as necessary

Nice To Haves

Proficient in one or more foreign languages
Proficient in agile project management
Experience supporting software development in an agile environment
Experience with WordPress

Responsibilities

Design and implement scalable, cost-efficient localization processes that align with the localization model of maturity and TechSmith’s business goals
Partner with teams across the organization to provide expert guidance on localizing products, marketing, and new customer-facing systems
Train internal teams in localization best practices to reduce churn and ensure localization efficiency
Coordinate across teams to manage priorities, due dates, and vendor capacity
Act as a central hub for all departments to ensure assets are "localization-ready" and deadlines are met
Keep stakeholders informed regarding project status, potential impediments, and risk mitigation strategies
Oversee day-to-day vendor relationships, acting as the primary point of contact to ensure project alignment and quality standards
Proactively negotiate contracts and pricing models to ensure competitive rates and budget efficiency
Manage all localization invoicing, budgeting, and vendor payments
Provide teams with quarterly budget summaries and project-specific spend analysis
Generate cost projections for new projects to ensure informed decision-making across the company