LOCAL OFFICE ADMINISTRATIVE ASSISTANT

State of Arkansas • Pine Bluff, AR

209d • $32,405 - $51,686

About The Position

The Local Office Administrative Assistant is responsible for performing a wide variety of tasks that are standard or regular support duties within an assigned department or program. This position is governed by state and federal laws and agency/institution policy.

Requirements

• The formal education equivalent of a high school diploma.
• Knowledge of computers and software applications.
• Knowledge of filing and recordkeeping procedures and statistics.
• Knowledge of customer service principles.
• Ability to perform data entry, typing, and word processing.
• Ability to comprehend and assimilate technical and business related documents.
• Ability to follow policies and procedures and other applicable regulations.

Responsibilities

• Screens incoming calls, directs calls, and takes and transmits messages.
• Greets visitors and provides assistance.
• Receives, sorts, and distributes various mail and correspondence to appropriate personnel.
• Prepares external and internal outgoing mail and follows established procedures and postal requirements.
• Photocopies various documents and ensures appropriate safeguard of such documents related to confidentiality.
• Performs tasks using standard operating equipment and computer programs to prepare and format forms, correspondence, reports, and other documents.
• Provides routine data entry, keying in information into designated fields using various databases.
• Assists in ensuring the proper flow of paperwork exists within an assigned department.
• Answers written or oral inquiries of a routine nature.
• May schedule appointments and conference rooms, verify data, provide follow up, and communicate appointment schedule to appropriate parties.
• Performs other duties as assigned.

What This Job Offers

• Education Level: High school or GED