LOCAL OFFICE ADMINISTRATIVE ASSISTANT

State of Arkansas • Nashville, AR

446d • $32,405 - $51,686

About The Position

The Local Office Administrative Assistant plays a crucial role in supporting the Department of Human Services by performing a variety of administrative tasks. This position is essential for ensuring the smooth operation of the office, providing assistance to staff and visitors, and managing communications effectively. The role requires strong organizational skills and the ability to handle multiple tasks in a fast-paced environment.

Requirements

• Formal education equivalent of a high school diploma.
• Knowledge of computers and software applications.
• Knowledge of filing and recordkeeping procedures and statistics.
• Knowledge of customer service principles.
• Ability to perform data entry, typing, and word processing.
• Ability to comprehend and assimilate technical and business related documents.
• Ability to follow policies and procedures and other applicable regulations.

Responsibilities

• Screens incoming calls, directs calls, and takes and transmits messages.
• Greets visitors and provides assistance.
• Receives, sorts, and distributes various mail and correspondence to appropriate personnel.
• Prepares external and internal outgoing mail and follows established procedures and postal requirements.
• Photocopies various documents and ensures appropriate safeguard of such documents related to confidentiality.
• Performs tasks using standard operating equipment and computer programs to prepare and format forms, correspondence, reports, and other documents.
• Provides routine data entry, keying in information into designated fields using various databases.
• Assists in ensuring the proper flow of paperwork exists within an assigned department.
• Answers written or oral inquiries of a routine nature.
• May schedule appointments and conference rooms, verify data, provide follow up, and communicate appointment schedule to appropriate parties.
• Performs other duties as assigned.

Benefits

• Pension
• Maternity leave
• Paid state holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED