LOCAL OFFICE ADMINISTRATIVE ASSISTANT

State of Arkansas • Batesville, AR

208d • $32,405 - $51,686

About The Position

The Local Office Administrative Assistant is responsible for performing a wide variety of tasks that are standard or regular support duties within an assigned department or program. This position is governed by state and federal laws and agency/institution policy. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like childcare centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Requirements

• The formal education equivalent of a high school diploma.
• Knowledge of computers and software applications.
• Knowledge of filing and recordkeeping procedures and statistics.
• Knowledge of customer service principles.
• Ability to perform data entry, typing, and word processing.
• Ability to comprehend and assimilate technical and business related documents.
• Ability to follow policies and procedures and other applicable regulations.

Responsibilities

• Screens incoming calls, directs calls, and takes and transmits messages.
• Greets visitors and provides assistance.
• Receives, sorts, and distributes various mail and correspondence to appropriate personnel.
• Prepares external and internal outgoing mail and follows established procedures and postal requirements.
• Photocopies various documents and ensures appropriate safeguard of such documents related to confidentiality.
• Performs tasks using standard operating equipment and computer programs to prepare and format forms, correspondence, reports, and other documents.
• Provides routine data entry, keying in information into designated fields using various databases.
• Assists in ensuring the proper flow of paperwork exists within an assigned department.
• Answers written or oral inquiries of a routine nature.
• May schedule appointments and conference rooms, verify data, provide follow up, and communicate appointment schedule to appropriate parties.
• Performs other duties as assigned.

Benefits

• Pension
• Maternity leave
• Paid state holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED