LOCAL OFFICE ADMINISTRATIVE ASSISTANT

State of Arkansas • Star City, AR

406d • $32,405 - $51,686

About The Position

The Local Office Administrative Assistant plays a crucial role in supporting the operations of the Arkansas Department of Human Services. This position involves a variety of clerical and administrative tasks under general supervision, ensuring efficient communication and workflow within the department. The assistant is responsible for managing calls, greeting visitors, handling correspondence, and performing data entry, all while adhering to state and federal regulations.

Requirements

• The formal education equivalent of a high school diploma.
• Three years of experience in a clerical or administrative field.
• Ability to lift up to 20 pounds, frequent stooping and bending, and sit for extended periods of time.
• Extensive computer work utilizing Microsoft Office Suite.
• Ability to utilize current phone system and demonstrate clear enunciation.
• Excellent verbal and written communication skills.

Nice To Haves

• Experience in customer service principles.
• Knowledge of filing and recordkeeping procedures and statistics.

Responsibilities

• Screen incoming calls, direct calls, and take and transmit messages.
• Greet visitors and provide assistance.
• Receive, sort, and distribute various mail and correspondence to appropriate personnel.
• Prepare external and internal outgoing mail and follow established procedures and postal requirements.
• Photocopy various documents and ensure appropriate safeguards of such documents related to confidentiality.
• Perform tasks using standard operating equipment and computer programs to prepare and format forms, correspondence, reports, and other documents.
• Provide routine data entry, keying in information into designated fields using various databases.
• Assist in ensuring the proper flow of paperwork exists within an assigned department.
• Answer written or oral inquiries of a routine nature.
• Schedule appointments and conference rooms, verify data, provide follow-up, and communicate appointment schedules to appropriate parties.
• Perform other duties as assigned.

Benefits

• Pension plan
• Maternity leave
• Paid state holidays
• Compensated approved overtime

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED