LOCAL OFFICE ADMINISTRATIVE ASSISTANT

State of Arkansas • Yellville, AR

416d • $32,405 - $51,686

About The Position

The Local Office Administrative Assistant plays a crucial role in supporting the operations of the Arkansas Department of Human Services by performing a variety of administrative tasks. This position is responsible for managing communications, assisting with data entry, and ensuring the smooth flow of paperwork within the department. The role requires strong verbal and written communication skills, as well as proficiency in computer applications, particularly the Microsoft Office Suite.

Requirements

• Formal education equivalent of a high school diploma.
• Knowledge of computers and software applications.
• Knowledge of filing and recordkeeping procedures and statistics.
• Knowledge of customer service principles.
• Ability to perform data entry, typing, and word processing.
• Ability to comprehend and assimilate technical and business-related documents.
• Ability to follow policies and procedures and other applicable regulations.

Nice To Haves

• Experience with Microsoft Office Suite.
• Ability to lift up to 20 pounds.
• Ability to sit for extended periods of time.
• Excellent verbal and written communication skills.

Responsibilities

• Screen incoming calls, direct calls, and take and transmit messages.
• Greet visitors and provide assistance.
• Receive, sort, and distribute various mail and correspondence to appropriate personnel.
• Prepare external and internal outgoing mail and follow established procedures and postal requirements.
• Photocopy various documents and ensure appropriate safeguards of such documents related to confidentiality.
• Perform tasks using standard operating equipment and computer programs to prepare and format forms, correspondence, reports, and other documents.
• Provide routine data entry, keying in information into designated fields using various databases.
• Assist in ensuring the proper flow of paperwork exists within an assigned department.
• Answer written or oral inquiries of a routine nature.
• Schedule appointments and conference rooms, verify data, provide follow-up, and communicate appointment schedules to appropriate parties.
• Perform other duties as assigned.

Benefits

• Pension plan
• Maternity leave
• Paid state holidays
• Compensated overtime

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED