ABB-posted 5 months ago
$180,000 - $290,000/Yr
Full-time • Senior
Hybrid • New Berlin, WI
5,001-10,000 employees
Professional, Scientific, and Technical Services

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. ABB Motion, a global leader in motors and drives, is at the core of accelerating a more productive and sustainable future. We innovate and push the boundaries of technology to contribute to energy efficient, decarbonizing, and circular solutions for customers, industries, and societies. With our digitally enabled drives, motors and services, we support our customers and partners to achieve better performance, safety, and reliability. To help the world's industries outrun - leaner and cleaner, we deliver motor-driven solutions for a wide range of applications in all industrial segments. Building on over 140 years of domain expertise in electric powertrains, our more than 22,000 employees across 100 countries learn and improve every day. For this role, the location is set in New Berlin, WI, USA. The work model is hybrid.

  • Develop and implement local service strategies, manage the P&L to achieve performance targets, and ensure optimal utilization of service resources.
  • Interpret the division's service strategy and align it with business area expectations, driving growth through collaboration with product divisions and focus on profitable, timely, and best-in-class execution of the overall service business performance locally.
  • Oversee service execution plans and operational activities to ensure top-tier customer service and maximize installed base penetration.
  • Develop sustainable customer relationships to expand the Motion customer network, enhance customer experience and satisfaction, and support Sales in customer meetings.
  • Ensure consistent implementation of improvement and growth plans through collaboration with local and global stakeholders.
  • Assist Sales in customer meetings, support Front End in sales activities, coordinate factory targets and metrics, and organize local teams and supporting facilities.
  • Manage and develop a team of professionals locally, fostering collaboration, accountability, and continuous improvement.
  • Adhere to ABB Safety and Integrity Guidelines, enforcing a zero-tolerance safety and integrity culture throughout the Service organization.
  • A bachelor's degree in engineering and/or a master's degree in business administration, with a minimum of 10 years of experience in an industrial setting, preferably with a background in services.
  • Entrepreneurial Mindset with proven track record in P&L management and delivering significant growth.
  • Service Background and expertise in industrial motors and drives, with deep knowledge of key industry segments in the USA market.
  • Strong communication and personal leadership skills, with proven ability to build and lead effective teams.
  • Commitment to customer focus and market orientation.
  • Ability to think strategically and align actions with long-term goals.
  • Efficiently manage challenges, maximize output, and excel in time management, scheduling, and planning.
  • Track record leading change initiatives, transfer know-how, develop technical capabilities, and build a professional service team.
  • Fluency in English, Spanish is an additional advantage.
  • Base salary expected to pay between $180,000 and $290,000 annually.
  • Eligible for a short-term incentive plan/annual bonus.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service