Field Services- Local Biomedical Equipment Technician 2

Sodexo•Evanston, IL

23d

About The Position

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage. Sodexo’s growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with a proven success as an experienced Biomedical Equipment Technician II to support Healthcare Technology service at Medical Group Offsite locations, part of Endeavor Health System in Chicagoland, IL. The main role / responsibilities of the position will be to ensure all related biomedical equipment is maintained in a quality and timely manner. The ideal candidate will have outstanding customer service and communications skills as well as strong technical skills and commitment to deliver excellent repair service in an expedient manner. Endeavor Health System is an integrated healthcare delivery system consistently ranked as a Top 15 Teaching Hospital in the U.S. The Endeavor Health System, headquartered in Evanston, Ill., includes six hospitals – Evanston, Glenbrook, Highland Park, Northwest Community, Skokie and Swedish. Endeavor Health System also includes a 900-physician multispecialty group practice, Endeavor Health System Medical Group, with more than 140 locations in the Chicagoland area. NorthShore has annual revenues of $3.2 billion and employs 17,000 people. Endeavor Health System is a Magnet-recognized organization, the first in Illinois to receive this prestigious honor as an entire system that demonstrates excellence in nursing and high standards in patient care. A valid driver’s license and acceptable driver’s license record check is required.

Requirements

A minimum of 3 years of experience repairing, maintaining, and calibrating medical devices independently.
Current or prior employment in a field services role.
Experience in a hospital or healthcare setting.
The ability to make decisions regarding troubleshooting and repairing medical devices.
Excellent communication, customer service and time management skills.
Experience effectively repairing, maintaining and calibrating clinical devices such as: General Biomedical Devices- ESU’s, Vital sign machines, Defibrillators, AD’s, Telemetry, EKG, Alaris IV Infusion Pumps, Phillips Patent Monitoring Systems, plus OR, Jetsons, and Ventilators (not all are required).
Minimum Education Requirement - Associates Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment
Minimum Functional Experience - 3 years of experience in electronic, mechanical or electro-mechanical repair in a health care technology setting

Responsibilities

Troubleshoot, inspect, repair, maintain and calibrate a basic range of clinical equipment, devices, systems and instruments.
Provide advanced support of equipment for direct patient care.
Interact on a routine basis with clinical health providers in the identification of technology-based problems and solutions.
Solve organization-level customer service issues and complaints with excellent levels of communication.
Prepare required documentation and reports and ensure regulatory compliance.
Financial responsibility for purchasing parts and services and demonstrate a safety mindset.