Lobby Lounge Supervisor
About The Position
Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison. Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities. The sky is your limit. Rate of Pay: $31.05/hour USD Organize and oversee the various outlets. Ensure quality of food, beverage, service and ambiance. Maintain proper staffing and timeliness of various outlets.
Requirements
- 2 year experience in bar or high volume restaurant in a similar restaurant/bar environment.
- Food Handlers card required.
- RBS Certification required.
- Ability to prioritize work load.
- Organization skills and ability to adapt quickly to any given situation.
- Excellent telephone etiquette.
- Exceptional guest recovery skills.
- Strong Micros knowledge and experience
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- All of the above to be done fluently in English.
Responsibilities
- Operate within Forbes 5 star standards and hold team accountable to these standards on a daily basis.
- Display a congenial appearance and is well groomed at all times.
- Assisting the department manager in development, implementation and maintenance of outlet service standards.
- Training both group and in one on ones to stress service standards, safety, and product knowledge
- Coordinates all service staff for all meal periods in the outlets during the shift.
- Monitor set up and maintenance of department to ensure all side work is complete.
- Perform all other administrative functions required and communicate information to the department manager as needed.
- Work in safe manner at all times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual.
- Knowledge of the food and beverage menus offered in the outlets
- Must be able to correctly ID guests when ordering alcohol either at tables or at the bar.
- To be able to conduct Safety awareness topics.
- Assist in organization of back of house storage areas, office, liquor rooms and beer coolers.
Benefits
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
