Lobby Host

BCC Hospitality Services LLC • Miami, FL

5d

About The Position

Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at EAST Miami?

EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.

Job Overview

This role supports the Guest Experience team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritise our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.

Requirements

• Must be able to lift or carry up to 50lbs
• Be able to speak, read, write in English
• Attentive, friendly, helpful, and courteous

Nice To Haves

• Speak a second language
• Have previous experience in a similar position

Responsibilities

• Greets and welcomes all hotel guests
• Assists hotel guests with their luggage and belongings; delivery of parcels, packages, messages to guest rooms; “Room/check-in” guests following all EAST Miami standard
• Assist the front desk during times of high-volume
• Performs all duties of Door Attendants
• Provides guests with accurate directions to area attractions, daily hotel events, and complete off property runs for guests as requested

Benefits

• Dine at our team Canteen and save on meals!
• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?
• Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.
• Enjoy discounts at our restaurants and bars.
• Speak up & put your own ideas into actions. Think differently!
• Discounted transportation passes and parking nearby.
• Enjoy an annual paid Fun Leave, a day dedicated of having a blast!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed