Lobby Bar Supervisor

Corporate Office•New Orleans, LA

12d•Onsite

About The Position

Omni Royal Orleans is seeking a Lobby Bar Supervisor to join our team. Located in the heart of the French Quarter, Omni Royal Orleans anchors the corner of St. Louis and Royal Streets and has long been recognized as a historic Four Diamond hotel that reflects a more sophisticated time. As part of our recent renovation, the Royal Lobby Bar is a new addition, enhancing our tradition of timeless elegance while offering guests a refreshed experience. We invite you to become part of our team and contribute to the continued success and legacy of the Omni Royal Orleans.

Requirements

Must hold a current Louisiana Responsible Vendor’s Permit.
Must have current ServSafe Food Handler’s Certification.
Minimum 1–2 years’ experience as a lead bartender, head bartender, or bar shift supervisor in a high-volume, luxury, or award-winning bar, restaurant, or hotel.
Strong knowledge of mixology, wine service, and craft beer.
Excellent verbal and written communication skills in English, with guests, staff, and management.
Prior bartending and cash handling experience required.
Ability to thrive in a fast-paced environment, multitask, and remain calm under pressure.
Flexible schedule, including nights, weekends, and holidays.

Nice To Haves

Experience supervising shifts or training bar staff preferred.

Responsibilities

Supervise daily bar operations during assigned shifts, ensuring service quality, safety, and cleanliness for guests and staff.
Maintain comprehensive knowledge of all beverage offerings, including spirits, wine, beer, and cocktail menus.
Support execution of beverage menus and promotions as directed by the Bar Manager and Assistant Manager.
Ensure all bar staff complete side work and opening/closing checklists accurately.
Spot-check liquor pars and communicate inventory needs to management.
Conduct pre-shift meetings to review promotions, service standards, and product knowledge.
Provide on-the-floor coaching and guidance to bartenders and servers during service.
Handle guest feedback and complaints professionally, escalating issues to management when necessary.
Stay present on the bar floor during peak hours to supervise service flow, engage with guests, and support staff.
Ensure consistency in beverage preparation, presentation, and portion control.
Assist in training new bar staff on daily operations and service standards.
Prepare maintenance requests for bar equipment and facilities, notifying management of urgent needs.
Participate in regular staff meetings and trainings.
Provide performance feedback on staff to the Assistant Manager or Manager.
Maintain knowledge of resort property, events, and beverage-related promotions.
Uphold high standards of personal appearance and grooming for self and staff.
Participate in company trainings and champion the Omni All-In culture.