Lobby Attendant

Associa • Dallas, TX

2d • $18 - $20 • Onsite

About The Position

The Lobby Attendant serves as the first point of contact for residents, guests, and vendors within the high‑rise community. This role is primarily focused on maintaining a visible, professional presence in the lobby, monitoring access to the building, and supporting smooth day‑to‑day lobby operations. The Lobby Attendant plays a key role in creating a welcoming, safe, and orderly environment for residents and visitors.

Requirements

• High school diploma or equivalent required.
• Strong interpersonal and communication skills.
• Ability to remain attentive, composed, and professional in a high‑visibility role.
• Reliable, punctual, and able to work independently.

Nice To Haves

• Previous experience in customer service, front desk, concierge, hospitality, or residential property environments preferred.
• Basic computer or log‑keeping skills preferred.

Responsibilities

• Greet residents, guests, and visitors courteously and professionally.
• Provide general assistance and basic information to residents and visitors as needed.
• Maintain a calm, approachable, and attentive presence at the lobby desk at all times.
• Monitor entry and exit activity in the lobby to help ensure only authorized individuals access the building.
• Verify guest sign‑in, resident permissions, and vendor access in accordance with HOA policies.
• Observe and report suspicious, unsafe, or unauthorized activity to management or security as appropriate.
• Support daily lobby operations by maintaining awareness of building activity, scheduled move‑ins/outs, and deliveries.
• Coordinate with property management, concierge, or security staff as needed.
• Assist with light administrative tasks such as logging visitor activity, package notifications, or service requests.
• Maintain the cleanliness and professional appearance of the lobby area by noting any issues and reporting them promptly.
• Communicate clearly and professionally with residents, staff, vendors, and management.
• Respond to routine inquiries and direct residents or guests to the appropriate resource or department.
• Escalate issues, concerns, or emergencies to management or emergency services per established procedures.

Benefits

• Associa offers a competitive benefits package to full-time employees, including medical, dental, and vision insurance, a 401(k) plan, disability insurance, and support for wellness and professional development initiatives.
• We are proud to have been designated a Great Place to Work for eight consecutive years, and many of our locations have also been recognized as Best and Brightest.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees