FT Lobby Attendant

HRI Hospitality•Nashville, TN

1d•Onsite

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management, focusing on restoring properties and developing new builds that become vibrant community centers. The company seeks individuals passionate about creating unforgettable guest experiences. HRI Hospitality, with a 40-year legacy, has built a robust lodging and mixed-use platform, owning and managing a diverse portfolio in premier lodging markets. They are committed to "Elevating the Urban Experience" and are an approved operator for major full- and focused-service brands. The company's management platform emphasizes a balanced approach of People, Profit, and Revenues, leveraging deep sector expertise and an owner's perspective to operate properties effectively. The Caption by Hyatt Nashville Downtown is looking for a Lobby Attendant to maintain hotel cleanliness standards in all guest rooms, back of house, and public areas.

Requirements

High school graduate or equivalent
Organizational and time management skills.
Ability to give and receive information.
Detail-oriented as it pertains to accuracy and efficiency.
Ability to work as part of a team.
Ability to move, traverse, and position self to reach corners on floors and high places.
Ability to observe conditions and detect odors.
Ability to position and navigate carts weighing up to 100lbs in tight spaces.
Ability to operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
Ability to lift, carry, and position loads of at least 25 lbs.

Nice To Haves

2 years of similar experience in a similar environment is preferred.

Responsibilities

Maintain hotel cleanliness standards in all guest rooms, back of house, and public areas.
Clean up to Hotel standards in all areas of the Hotel.
Communicate to the Supervisor, Housekeeping Manager, or General Manager when recovering any and all lost and found items.
Effectively work with team members to accomplish assigned tasks each day.
Greet each guest you encounter in the hallways, lobby, or public areas with “Good Morning,” “Good afternoon,” or “Good Evening.”
Follow procedures for entering and leaving guest rooms.
Turn in keys and communication devices to the Housekeeping Department when the shift ends.
Follow all instructions when filling spray bottles with cleaning chemicals; never mix chemicals.
Work safely to prevent injury to yourself, other staff members, or our valued guests.
Maintain organization and cleanliness of storage closets, guest laundry areas, and corridors.
Watch for safety hazards and report them immediately to your Department Supervisor.
Perform other duties as directed, developed, or assigned.
Observe all safety policies and procedures during the execution of assigned duties.
Arrive at the scheduled start time in the appropriate uniform and ready for work.
Maintain control of keys issued to perform assigned duties.
Work efficiently and as part of the team.
Properly handle all equipment and cleaning chemicals (i.e., washer, dryer, detergents, etc.).