Lobby Attendant
About The Position
DoubleTree Suites by Hilton Melbourne Beach Oceanfront is seeking a Full-Time Lobby Attendant to join our Housekeeping team. We are looking for a friendly and dynamic individual to oversee the front lobby area, which creates the first impression for our guests. Responsibilities and duties include, but are not limited to: Responsible for cleaning and maintaining public areas, public restrooms, the lobby, and back-of-house areas such as employee restrooms, locker rooms, and cafeteria spaces, in accordance with company procedures and at a level that meets or exceeds company standards. Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and/or floors using cleaning agents by extending arms overhead to reach all above areas. Adhere to cleaning procedures and instructions for the use of cleaning agents. Diligently dust all furniture, pictures, and shelves, extending arms overhead, bending, and stooping as necessary. Ensure that the lobby area is tidy and clean, including picking up trash and maintaining clean floors, especially at the front entrance. Assist the Front Desk with guest requests such as delivering towels, toiletries, etc. Conduct daily walks of the parking lot to collect excess trash. Follow safety and security protocols and regulations. Be knowledgeable about department fire prevention and emergency procedures. Utilize protective equipment. Report accidents, injuries, near-misses, property damage, or loss to management. Ensure a safe work environment by following all safety and security protocols and regulations. Assist other Housekeeping staff as needed.
Requirements
- Communication: Exceptional verbal and written communication is critical for greeting guests, answering inquiries, and accurately maintaining logs.
- Professional Demeanor: Maintaining a polished appearance and a calm, friendly attitude is essential as you are often the first point of contact for the building.
- Attention to Detail: You must proactively notice maintenance issues, security concerns, or areas that need cleaning to keep the lobby presentable at all times
Responsibilities
- Responsible for cleaning and maintaining public areas, public restrooms, the lobby, and back-of-house areas such as employee restrooms, locker rooms, and cafeteria spaces, in accordance with company procedures and at a level that meets or exceeds company standards.
- Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and/or floors using cleaning agents by extending arms overhead to reach all above areas. Adhere to cleaning procedures and instructions for the use of cleaning agents.
- Diligently dust all furniture, pictures, and shelves, extending arms overhead, bending, and stooping as necessary.
- Ensure that the lobby area is tidy and clean, including picking up trash and maintaining clean floors, especially at the front entrance.
- Assist the Front Desk with guest requests such as delivering towels, toiletries, etc.
- Conduct daily walks of the parking lot to collect excess trash.
- Follow safety and security protocols and regulations.
- Be knowledgeable about department fire prevention and emergency procedures.
- Utilize protective equipment.
- Report accidents, injuries, near-misses, property damage, or loss to management.
- Ensure a safe work environment by following all safety and security protocols and regulations.
- Assist other Housekeeping staff as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
