Lobby Attendant

Associa•Dallas, TX

2d•$18 - $20•Onsite

About The Position

The Lobby Attendant serves as the first point of contact for residents, guests, and vendors within the high‑rise community. This role is primarily focused on maintaining a visible, professional presence in the lobby, monitoring access to the building, and supporting smooth day‑to‑day lobby operations. The Lobby Attendant plays a key role in creating a welcoming, safe, and orderly environment for residents and visitors. What We Offer? Associa offers a competitive benefits package to full-time employees, including medical, dental, and vision insurance, a 401(k) plan, disability insurance, and support for wellness and professional development initiatives. We are proud to have been designated a Great Place to Work for eight consecutive years, and many of our locations have also been recognized as Best and Brightest. Compensation: $18 to $20.00 hourly rate; direct experience is highly considered.

Requirements

High school diploma or equivalent required.
Strong interpersonal and communication skills.
Ability to remain attentive, composed, and professional in a high‑visibility role.
Reliable, punctual, and able to work independently.
On‑site position within a residential high‑rise lobby.
May require standing or sitting for extended periods.
Shifts may include evenings, weekends, or holidays, depending on community needs.
Ability to sit or stand for long periods.
Ability to observe lobby activity and respond quickly when needed.
Must maintain a neat, professional appearance consistent with HOA standards.

Nice To Haves

Previous experience in customer service, front desk, concierge, hospitality, or residential property environments preferred.
Basic computer or log‑keeping skills preferred.

Responsibilities

Greet residents, guests, and visitors courteously and professionally.
Provide general assistance and basic information to residents and visitors as needed.
Maintain a calm, approachable, and attentive presence at the lobby desk at all times.
Monitor entry and exit activity in the lobby to help ensure only authorized individuals access the building.
Verify guest sign‑in, resident permissions, and vendor access in accordance with HOA policies.
Observe and report suspicious, unsafe, or unauthorized activity to management or security as appropriate.
Support daily lobby operations by maintaining awareness of building activity, scheduled move‑ins/outs, and deliveries.
Coordinate with property management, concierge, or security staff as needed.
Assist with light administrative tasks such as logging visitor activity, package notifications, or service requests.
Maintain the cleanliness and professional appearance of the lobby area by noting any issues and reporting them promptly.
Communicate clearly and professionally with residents, staff, vendors, and management.
Respond to routine inquiries and direct residents or guests to the appropriate resource or department.
Escalate issues, concerns, or emergencies to management or emergency services per established procedures.