Lobby Attendant

Performance Hospitality • Orlando, FL

17d • $15 - $16 • Onsite

About The Position

The Lobby Attendant plays a key role in creating a welcoming first impression and maintaining the cleanliness and appearance of all public spaces. You’ll ensure the lobby, restrooms, elevators, and other guest-facing areas reflect our brand standards at all times. With an eye for detail and a warm, service-oriented attitude, you help deliver a spotless and inviting environment for every guest.

Requirements

• Housekeeping or cleaning experience preferred (will train reliable candidates).
• Ability to follow written/verbal instructions and standard operating procedures.
• Detail-oriented, organized, dependable; positive, team-first attitude.
• Basic English required; bilingual (e.g., Spanish/English) preferred.
• Flexible availability, including weekends/holidays; reliable attendance.
• Stand/walk for extended periods; frequent bending, kneeling, reaching.
• Lift, push, or pull up to 30–40 lbs (linen bags, vacuums, carts).
• Work around cleaning chemicals (training/PPE provided).

Nice To Haves

• Housekeeping or cleaning experience preferred (will train reliable candidates).
• Bilingual (e.g., Spanish/English) preferred.

Responsibilities

• Public Area Care: Clean, sanitize, and maintain the lobby, hallways, elevators, public restrooms, and other common areas to brand and inspection standards.
• Guest Interaction: Greet guests warmly, offer assistance, and provide information or directions as needed to enhance their experience.
• Linen & Supplies: Restock public area supplies such as towels, tissues, hand soap, and amenities; maintain proper inventory levels.
• Maintenance Reporting: Identify and promptly report any maintenance or safety concerns (lighting, HVAC, plumbing, furnishings) to Engineering or Leadership.
• Safety & Compliance: Use cleaning chemicals and equipment safely; follow all PPE, OSHA, SDS, and key-control policies.
• Storage & Equipment: Keep supply closets, carts, and storage areas clean, organized, and fully stocked at all times.
• Special Projects: Support deep cleaning tasks, lobby set-ups, or event-related cleaning as assigned.
• Team Collaboration: Work closely with Housekeeping, Engineering, and Front Office teams to ensure a clean and seamless guest experience throughout the property.

Benefits

• Competitive Salary: A comprehensive and competitive compensation package.
• Performance Bonuses: Based on company and individual performance.
• Health Benefits: Full medical, dental, and vision coverage.
• Retirement Savings: 401(k) plan with company match to help secure your financial future.
• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.
• Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.
• Employee Discounts: Discounts on hotel stays and services across PHM properties.
• Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.
• Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed