Lobby Attendant

The Broadmoor Hotel's Talent Acquisition Team • Colorado Springs, CO

12d • $17 • Onsite

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Housekeeping Team, the Public Area Attendant is responsible for keeping all lobbies, public spaces, heart of house, restrooms, locker rooms and offices areas clean and tidy. The Public Area Attendant plays a crucial role in promoting a positive image of the property to guests by being pleasant, honest, and friendly. Additionally, this person will be responsible for addressing guest requests and resolve any problems that may arise. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

Requirements

• High school diploma or GED preferred
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
• Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.
• Reasonable accommodations will be made for individuals with disabilities

Responsibilities

• Vacuums carpets, polishes furniture and fixtures, and maintains cleanliness of elevators.
• Keeping the front of the Hotel free from trash, cleaning rugs, carpets, and upholstered furniture using appropriate equipment, and washing walls and ceilings.
• As needed, move and arrange furniture.
• Sweep, mop, scrub, dust, and polis metal work.
• Collect solid linen and debris and maintains housekeeping carts.
• Responsible for reporting any maintenance issues to their supervisor, via their assigned device or to the housekeeping office immediately and comply with The Broadmoor’s Lost and Found Policy.
• Assists guests with directions, responds to their needs, and should have extensive knowledge of all Hotel facilities, including restaurants, shops, and function spaces.
• Maintain inventories and posting caution signs, as necessary.
• Must be able to follow departmental policies and procedures and ensure the upkeep of all equipment.
• Other responsibilities include attending daily briefings, performing assigned tasks in various areas of the Hotel, and following a special cleaning schedule provided by housekeeping.
• The Public Area Attendant's duties may include cleaning rooms, hallways, restrooms, and dressing rooms in restaurants and function spaces.
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

Benefits

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees