Lobby Attendant PM

Omni Hotels & Resorts•Austin, TX

About The Position

Omni Hotels & Resorts is seeking a full-time Lobby Attendant PM for the beautiful Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

Requirements

Able to maintain a 4-diamond level of service.
Able to work with Management on special projects.
Able to work in a fast paced environment.
Maintain a professional business appearance, attitude, and performance
Must be able to work a variety of shifts, including weekends and holidays.
Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Responsibilities

To ensure that the hotel lobbies are serviced throughout the day.
To service all public restrooms in lobby, lower lobby, and pool areas.
To service the executive offices.
Services both men's and ladies associate locker rooms.
To service lobby and lower lobby pre-function space.
Keep lobby balconies neat and clean at all times.
Ensure main guest entrance is neat and clean at all times.
Ensure all floral arrangements and plants are neat with no debris in the planters.
Ensure all ash urns throughout property are neat and clean at all times.
Ensure water fountain and phone stations are maintained neat and clean at all times.
To service guest and associate elevators.
To ensure that hotel, guest and associates are maintained in a safe and secure environment.
Complete any special projects that might be assigned.
Report any maintenance issues or any concerns.