Lobby Ambassador

JLL • Los Angeles, CA

5d • Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Lobby Ambassador – JLL What this job involves: Join JLL as a Lobby Ambassador and become the face of extraordinary guest experiences at our Del Rey, CA campus. This role is perfect for service-oriented professionals who thrive on creating memorable moments and fostering a welcoming, hospitality-focused environment. You'll be an integral part of our facilities team, supporting clients and guests while coordinating essential services across the organization. As a Lobby Ambassador, you'll blend customer service excellence with operational coordination—from planning engaging employee events and wellness initiatives to managing vendor relationships and site-wide communications. Your knack for multitasking and attention to detail will shine as you create newsletters, track expenses, coordinate procurement, and ensure seamless day-to-day operations.

Requirements

• 1-2 years of customer service and facility service experience
• Passionate People Person: You excel at creating experiences that exceed expectations
• Excellent Communicator: Professional verbal and written communication skills; fluency in English required
• Tech-Savvy: Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, Outlook) and comfortable with calendaring tools
• Skilled Multitasker: Ability to prioritize shifting priorities while maintaining accuracy and elevated service standards
• Flexible & Positive: Adaptable attitude when managing dynamic daily responsibilities
• Strong organizational skills for newsletter creation, expense report submission, and spend tracking.

Nice To Haves

• Experience with event coordination and vendor management
• Familiarity with facilities management systems and work order platforms
• Background in hospitality or corporate campus environments.

Responsibilities

• Deliver exceptional guest and client experiences through proactive service and hospitality
• Plan and execute employee engagement events, wellness programs, and special occasions from start to finish
• Serve as the on-site point of contact during meetings and events, coordinating vendors and resolving issues
• Create and distribute professional communications including newsletters, announcements, and presentations
• Manage site-wide calendars and communications across multiple platforms
• Coordinate procurement activities and maintain accurate financial records, including expense tracking
• Generate work orders for custodial, maintenance, safety, and security needs
• Support reception, mail services, office supply management, and building access coordination.

Benefits

• JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees