Lobby Ambassador- One Steuart Lane

Action Property Management • San Francisco, CA

9d • $25 - $26 • Onsite

About The Position

Action Property Management, the leader in community management, is seeking a part-time Lobby Ambassador to join our team at our luxury association, One Steuart Lane , located in San Francisco. Schedule: Open Availability Monday- Sunday Potential Shifts Include: 6:00 AM- 2:30 PM / 2:00 PM- 10:30 PM / 10:00 PM- 6:30 AM Schedule is subject to change based on business needs Compensation: $25.00- $26.00 Per Hour (Depending on Experience)

Requirements

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
• At least 6 months of customer service experience.
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

Nice To Haves

• Hospitality, luxury retail or fine dining experience is preferred
• Hospitality Management college students or recent graduates are highly desired

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Provide valet services.
• Complete Daily Activity Report.
• Answer and direct incoming phone calls.
• Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association's governing documents.

Benefits

• Comprehensive health benefits and paid time off package for qualifying employees
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Values-driven company culture promoting teamwork and excellence
• $25 - $26 an hour
• Schedule: 2-3 consecutive shifts per week; 6:00 AM- 2:30 PM and/or 2:00 PM- 10:30 PM
• medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members.
• generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees